Shipping

We ship worldwide from Australia.

Free standard shipping is available on all Australian orders over $200 AUD.

Processing Times

Orders are typically processed within 2–4 business days. Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.

Estimated Delivery Times

Australia

• Standard: 5–7 business days

• Express: 3–5 business days

Asia

• 7–10 business days

North America

• 7–10 business days

Europe

• 7–14 business days

Rest of World

• 10–20 business days

Please note that delivery timeframes are estimates and may vary due to customs processing, carrier delays, public holidays, or peak shipping periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Free standard shipping is automatically applied to eligible Australian orders over $200 AUD.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in your order total.

Tracking Your Order

Once your order has shipped, you'll receive a tracking number via email so you can follow your parcel's journey.

Questions?

If you need assistance with your order, please contact us at support@alayacollection.com.au and our team will be happy to help.